INTERSTATE
Program Details
Ordering
Battery orders should be placed in the iN system.
Orders are transmitted overnight to Interstate Batteries. Note: Battery orders are not part of the Daily Stock Order Program (DSO), and Urgent Parts Orders (UPO) are not available.
Emergency Orders: For emergency delivery, enter your order using the normal ordering process, and then contact your local Interstate Distributor. Give your Dealer number to the Interstate Distributor and indicate that it is an emergency order. Absent supply constraints and based on Distributor availability, you should receive your battery the same day or the next day in most metropolitan areas.
Delivery
Orders will be delivered to your dealership within 5 working days (excluding holidays) from the date the local Interstate Batteries distributor’s receives the order.
Batteries will arrive fully charged, load tested and with protective terminal caps.
Before leaving, the Interstate Batteries Route Sales Manager (RSM) will ask the Honda Parts Manager to inspect all batteries and to provide an authorized signature on a Dealer Order Delivery Document (DODD). This document confirms the number of batteries that were received by a dealer and the number of cores that were returned. It is the dealer’s official receipt for the transaction.
Core Policy
Cores are to be placed in a separate location from all the other batteries and labeled as "core." The local Distributor will pick up all cores for all Interstate batteries purchased and record the number of cores returned on the DODD.
Warranty
Honda has opted out of Interstate’s warranty program and the batteries are sold in lieu of warranty from Interstate. For any warranties Honda Corporate may extend independently, please contact them directly.
Inventory Rotation
Batteries are automatically rotated every 90 to 120 days. This ensures the freshest inventory for you and your customers.
Billing
All orders are billed and invoiced on your parts statement. Any and all applicable state excise taxes will be added. Billing for batteries will take more time than order shipped by American Honda Part Centers because Interstate is a drop-ship vendor.
Satisfaction Survey
Interstate Batteries of Dallas
Address
2100 Jo Drive Suite 100B
Desoto, TX 75115
Contact
214-630-0487
Opening Hours
Mon - Fri
9:00 am – 4:00 pm
Sat - Sun
Closed